Status Disclosure

Carisma Vehicle Solutions Ltd is an Appointed Representative of Wessex Fleet Solutions Limited.

Our details 

Carisma Vehicle Solutions Ltd

Unit 1B

North Station Yard

Warminster Road

Wilton

Salisbury

Wiltshire

SP2 0AT

We do not provide independent financial advice. We introduce business to a carefully selected and limited panel of lenders. We will not refer you outside of this panel.

Payments and fees 

We may receive payment(s) from the lender if you decide to enter into an agreement with them. 

Regulation 

Wessex Fleet Solutions Limited is authorised and regulated by the Financial Conduct Authority for consumer credit related activities. Our Consumer Credit Licence Number is 556327.

Trade associations 

We are a broker member of the British Vehicle Rental and Leasing Association.

Customer services and complaints 

At Carisma Vehicle Solutions, it is our aim to provide a very high standard of service to every client. It is important to us that all complaints are resolved as quickly as possible and to the complete satisfaction of our clients. 

If you have a complaint about us you should let us know by writing to us at:

Carisma Vehicle Solutions Ltd

Unit 1B,

North Station Yard,

Warminster Road,

Wilton,

Salisbury,

Wiltshire,

SP2 0AT

Alternatively, you can phone us on 01722 445500 or you can send an email to info@car-isma.co.uk

We seek to resolve any complaint or concern you may have in the first instance. However, if you are still unhappy you may be able to refer your complaint to the Financial Ombudsman Service.

Full details of our complaints procedure can be found here.